Complaints Policy

Introduction

Pivotal One Ltd isn't a regulated company and do not provide any advice regarding your loan. We recommend regulated partners that handle all your needs and financial advice. With this advice if you have any complaints regarding the financial advice or recommendations made you should complain to the broker we have matched you with.

We are always looking to improve the user experience and matching people to the right provider, therefore if you have any feedback that you feel you should to tell us about, then please feel free to contact us.

Contact Us

You can contact us via the methods below:

Write to us: 112 Bolling Road, Ilkley, LS29 8PN

mail: hello@pivotal-one.co.uk

Telephone: 0161 660 9222